Design terms

The provision of services by HK Design Pro to you is subject to your full acceptance of the terms, conditions and statements contained therein without modification.

By accessing or using this website, you accept these Terms of Use and agree to abide by and be bound by these Terms of Use. If you do not wish to be bound by these terms of use, do not access or use this website.

Confirm order steps:

  1. Provide design information and get quotation
  2. Request invoices and pay fees (large businesses and institutions can defer payments) 
  3. start designing

HK Design Pro design steps: 

  • 1. Submit design information:
    Text, pictures, company information, references, etc.
  • 2. HKDP designer submits the first draft (usually 3 days)
    Clients can check the design style, layout, use of pictures and other important design directions of the first draft
    (If you need to modify the text, spacing, or other details, please rest assured that we will process all pages together after completing the design of each page)
  • 3. After receiving feedback from customers, HKDP designers revise the first draft and design the remaining pages.
    The designer will design the remaining pages according to the style of the first draft confirmed by the customer.
    (If you need to revise the style, you need to submit it when confirming the first draft in step 2)
  • 4. HKDP completes the design of all pages. Customers can check all the pages. If necessary, they can mark the number on the picture, and then describe the content of the modification corresponding to the number.
    Modification time limit: 1-3 days (depending on the number of internal customers and the number of modifications)

OUR SERVICES

1. We do our best to provide customers with satisfactory design

2. Some customers exceed the number of revisions in the plan, we will try our best to meet the customer's request.

You are responsible for making all necessary arrangements for your access to this website and for ensuring that all persons accessing this website via your internet connection are aware of and comply with these Terms of Use.

In order to access this website or certain resources provided by this website, you may be asked to provide certain registration or other information. It is a condition of your use of this website that all information you provide on this website is correct, current and complete. You agree that all information you provide for registration on this website or for other purposes, including but not continuously through the use of any interactive features of this website, shall be subject to our Privacy Policy, and you agree that we will act in accordance with your information in accordance with Proprietary policy for all actions.

If you choose or are provided with a username, password or any other information as part of our security procedures, you must identify such information as confidential and must not disclose such information to any other person or entity. , you acknowledge that your account is yours and agree not to provide anyone else with access to any part of this website using your username, password or other security information. You agree that you will notify us immediately if you become aware of any legally authorized access or use of your username or password or any other security breach. You also agree to ensure that you log out of your account at the end of each visit. When you use a public or shared computer to access your account, you must take special care to ensure that no one else can view or record your password or other personal information.

We reserve the right to replace any username, password or other identifier you choose or we provide at any time if we believe you have violated any provision of these Terms of Use.

Service Statement

  • Once the design order is confirmed, the company will provide a first design draft (except Logo) for customers to choose, and the customer can only choose one design draft to continue to modify. All other design drafts that are not selected will be considered abandoned. If the same product requires more than one design and production file, the derivative charges will be based on the service scope agreed by the company and the customer and the quotation determined by the requirements. For details, please contact our customer service staff.
  • If the content provided by the customer and requested to be placed in the design involves/or may involve defamation, invasion of privacy, counterfeiting, plagiarism, reproduction, infringement of intellectual property rights, indecent, obscene, infringement of any third party rights, currency and banknotes Or other printed content that violates the current laws of Hong Kong, etc., the company will reserve the right to refuse to design or produce.
  • If the customer fails to provide all the required design information on the day of placing the order, even if the customer has submitted the payment record before the closing date of the order (that is, before 4:00 pm), the company will not start the design service until the customer provides all the design requirements. material.
  • If the plan includes unlimited revisions, it needs to be done within the specified period. The calculation will start after the first draft of the specified period. Each revision will take 1-3 days depending on the amount of revision.
  • If the design progress is not affected by the responsibility of the company, the design deadline shall be delayed accordingly. In the case of design delay, the company does not need to assume any responsibility.
  • If the customer needs printing service, the company needs to pay the printing fee before arranging the printing. If there is any payment problem, it can be arranged according to the situation.
  • If the customer requests more revisions than planned, the company will notify the customer before the excess, and the revision fee is $180/time.
  • If the customer needs printing services, the company provides agency services, and the company does not assume any responsibility that has nothing to do with the company.

設計條款及細則

  1. 初稿(設計)提交時間是客戶繳付全額或蓋印及簽署報價單,並提交設計資料內容的4日後。
  2. 無限修改(設計項目)是指限定日期內進行修改。從初稿發出後開始計算。一般需時1-3天,視乎修改量多寡而調整。
  3. 如在設計項目上有特別定製要求,例如定製logo,插畫,繪製地圖等。必須在確認報價前提出額外設計要求,並以本公司及客戶同意的服務範圍及要求釐定之報價為準。有關詳情請聯絡本公司的客戶服務員。
  4. 修改設計需以客戶和本公司雙方皆具效率之流程進行。
  5. 若本公司提供多於兩個設計初稿,客戶最終只能任選一款設計初稿繼續修改。其他沒有被選擇的設計初稿將被當作放棄。
  6. 若同一項目需要多於一款設計生產檔案,其衍生收費將以本公司及客戶同意的服務範圍及要求釐定之報價為準。有關詳情請向本公司的客戶服務員聯絡。
  7. 就未於設計報價內所列出之設計要求,本公司有可能向客戶收取附加費用。
  8. 客戶須保證所提供並要求放於設計內之所有內容不包含任何未經版權持有人授權的文字、圖像、設計、商標、或任何受版權條例保護的作品。客戶保證所提供的所有資料不會侵犯任何第三方的任何權利,包括版權、商標權、私隠權,並不會對任何第三方構成誹謗。
  9. If the content provided by the customer and requested to be placed in the design involves/or may involve defamation, invasion of privacy, counterfeiting, plagiarism, reproduction, infringement of intellectual property rights, indecent, obscene, infringement of any third party rights, currency and banknotes Or other printed content that violates the current laws of Hong Kong, etc., the company will reserve the right to refuse to design or produce.
  10. 請自行保管設計稿件,訂單完成後,設計稿件只會存放3個月,本公司保留決定權在任何時候刪除稿件。

 

印刷條款及細則

  1. 客戶所提供的印刷稿件需符合CMYK模式,如不符合指定色彩模式,本公司會或不會代客戶轉換為CMYK模式而不作另行通知,客戶需承擔色彩差異之風險。
  2. 客戶提供的所有圖像的解像度須附合印刷時的尺寸的所需解像度。如客戶所提供的解像度不足,本公司不會負責印刷品的圖片效果。
  3. 最終印刷品的顏色會受物料、紙張、顏料及印刷機器等影響,以致最終印刷品顏色等效果與本公司的確認檔案不符,因此請勿以螢幕或打印紙稿件作準。如有任何色差爭議時,本公司恕不負責。
  4. 所有本公司生產的印刷品本身都存在某程度上之色差。在合理的色差情況下,客戶不可以以此為理由要求本公司重印、提供折扣或退款。
  5. 所有印刷品皆有出血尺寸及成品尺寸,倘若提供的檔案大於或少於設定尺寸時需自行負責。
  6. 所有加工請勿接近印刷成品邊緣,以避免裁切時的重壓力導致不良品產生。
  7. 如需要打樣,必須預先通知,並確認訂單;或會額外收取打樣費用。
  8. 客戶所提供的稿件只作訂單製作用途,當訂單生產完成後,本公司保留決定權在任何時候刪除稿件。
  9. 一般上印刷會有正負10-15%的色差,如印刷成品顏色沒有超出上述標準,不得要求退貨或退款、重印。部份數量的印刷品出現色差屬正常現象。
  10. 如要求專版或專色印刷,請預先通知,本公司會在報價單上標明,並需附加打版費用,若無特別標明皆為一般印刷。
  11. 所有印刷品皆會出現損耗,如印刷損耗量在5-10%間,不得作為扣款或退貨理由。

 

一般條款及細則

 

  1. 如客戶的需求或各種原因而導致進度受影響,期限會相應延遲。
  2. 項目最遲須於確認訂單後之6個月內完成並完成付款。
  3. 如取消正進行的項目,本公司將視乎進度收取費用。而其他繳交的額外服務(如拍攝、圖庫、撰寫服務等費用),本公司將不會退回任何款項。
  4. 本公司恕不負責客戶如果因退單造成的任何經濟損失。
  5. 客戶於收貨時,請即場驗算貨品數量及品質。如客戶其後超過7日才反映商品的數量或品質不足,這些投訴將不獲本公司受理。
  6. 如有任何退貨要求,本公司只會接受重印或退回相關貨款。客戶的任何其他因退貨而造成的經濟損失,本公司恕不負責。
  7. 本公司會盡所能於指定日期交貨。交貨期有機會因天氣、政策、疫情等非可控因素上影嚮進度,本公司將盡力協助客戶作適應安排。如有交貨期有所延誤而令貴客戶有所損失,本公司或不會負上任何責任。
  8. 如果貨物無法運送或延遲,不屬於本公司的意願,本公司恕不負責。
  9. 除於農曆新年首兩天及當八號或以上颱風警告信號或黑色暴雨警告生效時外,我們由星期一至日僅於香港的特定地區送貨。我們現時並無向偏遠地區及離島,及並無升降機設備的樓宇送貨。
  10. 我們盡最大能力為客人提供滿意的設計、印刷服務。
  11. 本公司保留最終決定權。

 

Payment Term

蓋印/蓋印簽署以確認項目。完成設計後一個月內或簽署報價單後三個月內繳付全部費用 (取較近的日期)。

私人企業:確認項目繳付50%訂金或全數 (視乎項目,部分項目不適用)

學校/機構/大型企業:完成服務項目/收取印刷品一個月內繳付全部費用。

如貴機構有固定 Payment Term 要求,本公司會視乎情況彈性處理。

 

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